Our shipping rates and policies

As of Feb. 7, 2023 and subject to change without notice.


US/INTERNATIONAL SHIPPING *****

REGION USPS UPS
US Lower 48 states $16 $24.12
US (Hawaii/Alaska) $25 $45
Canada/Mexico $28 $45
UK/Europe   $85
Latin America   $85
Africa/Middle East   $85
Australia/Oceania   $85
China/Japan/Asia   $85
Rates are for shipping/handling for website orders and do not apply to orders purchased from 3rd parties (ie eBay, Shopify, etc)

USPS: United State Postal Service

 Shipping overseas through USPS is NOT a trackable shipping method. Note it is less secure than standard UPS shipping.

UPS: United Parcel Service

 Most countries collect duty and customs on International shipments. UPS also charges additional brokerage fees. Please be aware that these fees will be collected from you at the time of delivery. Also be aware that we have no control over these charges and that they are your responsibility. If you choose not to accept your shipment we cannot refund you for any hand made item.

 If you require tracking service, or if a signature is required, choose UPS. USPS does not guarantee door-to-door tracking, or signature delivery confirmation for international shipments.

*****In rare cases where shipping company charges unexpectedly high charges to your destination we reserve the right to charge additional before shipping

 

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They Said What?

In short, this is one of the handful of high-end products so good and so different, it really is worth serious travel to hear. 

- Anthony Cordesman, The Absolute Sound

 

About These Products:

Contact Info

Soundsmith HQ
WE have moved !!!

DO NOT SHIP TO OLD ADDRESS!!!!

NEW ADDRESS for Soundsmith ~ 

2A John Walsh Blvd;

SITE 1 BLDG.

Peekskill NY 10566
USA

Directions/Maps: click here

Click here to use our website contact form

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ABSOLUTE BEST WAY TO REACH US FOR  PRODUCT AND TECHNICAL HELP, PLEASE SEND AN EMAIL TO: 

Pedro@sound-smith.com

IF YOU CALL US, PLEASE DO NOT RELY ON LEAVING A MESSAGE, BUT TRY TO CALL AGAIN TILL YOU REACH US. 

Logistics and General Inquiries:
Logistics Support and General Inquiries

1 914 752 9136  - IF YOU DO LEAVE A MESSAGE - NAME, PHONE # (TWICE PLEASE) AND TIME ZONE  YOU ARE IN. PLEASE MAKE YOUR MESSAGE CLEAR AND SHORT.  WE GET OVER 100 MESSAGES A DAY, SO EMAILING IS BEST, BUT YOU CAN ALSO CALL TILL WE ARE NEAR THE PHONE AND CAN ANSWER.  

***************************** 

OUR MAIN NUMBER: 

Phone: 914 739 2885

 PLEASE USE THE TECH HELP PHONE # FIRST >> - 1 914 752 9136  PLEASE DO NOT LEAVE A MESSAGE 

Peter@sound-smith.com 

AGAIN, IF YOU DON'T EMAIL YOUR PHONE AND TIME ZONE, WE MAY NOT RESPOND !!!! 

President and Chief Engineer